Do you support eruby for imbedding ruby
into html like standard php practice?
Yes. We will generally support any
secure linux development environment.
What control panel do you use?
We maintain a custom webmin based
control panel. Click here for more
info on our control panel.
What type of linux does cybersalad.net
To see why check out
Does cybersalad.net support Mambo CMS?
Yes with the 50mb account and
above. Many hosts claim to support mambo but in fact have php
settings that make common tasks like installing modules a
problem. You can be sure that at cybersalad.net your mambo site
will work as it's intened to work.
Do you provide php as an apache module
or as a CGI?
We support both php as a module and as
a CGI binary. Feel free to check out our development overview for details.
Do you provide Zope hosting?
Yes, Zope support is available at an
Can you provide hosting for WebGUI
Yes. Please see our CMS info for specifics.
Do you charge any fees to upgrade or
Absolutely not. You can change
your account type at any time.
Do I receive access to the outgoing
SMTP mail server?
Yes, although many folks prefer
to use their ISP for SMTP.
Can I set up pointer sites or
Yes we will gladly do just about any
DNS modification for you. Things like virtual nameservers and
autonomous subdomains cost a small fee and things like MX records and
TTL would of course be free.
Do you maintain your own servers?
Yes. Though we do offer reseller plans
we maintain our own servers.
Do you have shared SSL certs?
Yes we provide a shared SSL cert for
free in each plan. You can also install your own if you like.
How fast is your e-mail support?
Our average response time is within 1
hour. We offer 24 hour support by e-mail.
When I register a domain name through
you, who owns it?
You own it. When we register a name we
use our default generic info and allow you to change this at any time.
What catches does the 30 day guarantee
None. If you are unhappy with your
hosting service for any reason all, hosting charges will be refunded to
you. This of course does not include domain names and any other
non-hosting service provided by us. For full details on our 30 day
guarantee click here...
Is my bandwidth burstable?
Yes, this is another feature you rarely
see at this price. We put no restrictions on bandwidth, so there is no
need to worry about spikes. If you go above your allotted bandwidth,
you will be charged per Gig for anything over what a given account
allows for. For more information on our strait-forward bandwidth policy
What if I need help developing my site?
We provide a great deal of
documentation and tools to help you help yourself. We also have
specialists on hand for various types of premium support (scripting
etc.). Our support team will answer most basic development questions
free of charge, premium support comes in with questions like "How do I
get this script to use an SQL database instead of a flat file
database?". We are all about providing an environment that encourages
the development of the 'newbie' and the expert alike. Most of the time
we err on the side of giving 'too much' information.
I have a question that's not answered
You can use the help form and we'll get you an answer shortly.